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Outstanding service! "Hold order! Wrong chain!" |
November 14, 2019 |
Reviewer:
Michael McLaughlin from Holderness, NH United States
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Right after ordering I realized I had ordered the wrong gauge chain. I called HLS immediately and Raphael took care of canceling that part of the order and replacing it with the correct gauge chain that I needed. He corrected the order, sent me an updated invoice, and it was shipped the same day! I really didn't expect it to end up that easy, but Raphael made it simple and expedited the order for me. Great service! Thank you. (I hope I came close to spelling your name right.)
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